My colleagues are able to use their microphone by setting the same settings under Remote Audio Settings and I seem to be an isolated case. Click the green arrow next to Speaker to hear a sample tone, and drag the slider if you need to adjust the volume. Once the program opens, click the 'Contacts' tab, and click on the 'Echo/Sound Test Service' tab. Under Audio device, choose the device you want. ![]() I even purchased a separate equipment for USB audio output/input, thinking it could be a hardware issue with the laptop mic input jack, and the mic input from my laptop is still not being registered in the Remote Connection. Set up your device In the Skype for Business main window, click the arrow next to the Options button, and select Tools > Audio Device. Remote desktop connection is established even with the right settings. I've tested the laptop microphone outside of the remote connection and verified that it is working. However, when in the remote desktop connection, I can only hear what the other person is saying and they cannot hear me. Its as simple as calling the Echo / Sound Test Service. Check the Also Ring box for Secondary Ringer and choose your PC speakers from the drop down menu if you would like them to ring for incoming calls. Choose your Plantronics headset for Audio Device. ![]() Remote audio recording: Record on this computer -> use mic input from personal laptop Make a test call in Skype to check and make sure your microphone and sound are working correctly. Click on the Options button in the main Skype for Business window. ![]() Remote Audio Playback: Play on this computer -> play audio back on the personal laptopĢ. To be able to hear and speak in the remote desktop connection, I choose the following options when initiating the remote connection under 'Remote Desktop Connection' - Local Resources' - 'Remote Audio Settings':ġ. I am using my personal laptop to remote into a work desktop to use Skype for Business on the work PC.
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